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Multiple users
I am using this for our business' and getting ready to add the fleet of vans on the road, how do I allow multiple users access to track our vehicles and watch what it going on in the field
Jake Cormier
Jake_Cormier
5 mths ago
1
reply
46
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Matthew Twyman
admin
5 mths ago
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0
How
Do I change my billing method?
Eric Swanson
Eric_Swanson
11 mths ago
1
reply
19
Last reply
Eric Swanson
11 mths ago
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1
Is Bouncie Dead?
Is Bouncie winding down as a company? My device is still working, but no one responds to contact emails, the chat function has been removed from the website,…
Matthew Perone
Matthew_Perone
1 yr ago
1
reply
158
1
Last reply
Chase Hansen
1 yr ago
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0
Installation on C-Max
Just received and installed this on our 2013 Ford C-Max but I can't close the cover over the OBD port. Any suggestions?
Deirdre Knowlton
Deirdre_Knowlton
1 yr ago
1
reply
33
Last reply
Gerald Hatley
1 yr ago
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2
Multiple vehicles
Can you take one bouncie and use it from car to car?
Ulysses Tafolla
Ulysses_Tafolla
1 yr ago
1
reply
64
2
Last reply
Chris LeBlanc
1 yr ago
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2
NON-OBDII Tracker
I currently have 3 Bouncies & LOVE them. I know have a Utility Trailer that I use and dont want to lose. I would love to be able to get a unit for it with the Quality and everything Bouncie offers.…
Mark Brey
Mark_Brey
2 yrs ago
1
reply
116
2
Last reply
CASEY ZEGAR
1 yr ago
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1
Bouncie won't let me enter odometer reading
When I installed Bouncie, I did not enter the odometer information. I'd like to enter it, but when I go into the vehicle information, the odometer field is not editable.…
Cynthia Holt
Cynthia_Holt
2 yrs ago
1
reply
82
1
Last reply
Nathan Murray
1 yr ago
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0
Installation: how do you install in 2014 Ford Escape open cover to get at obd but when I put Bouncie on cover does not go back on any sugges
Marcia Rothauge
Marcia_Rothauge
2 yrs ago
1
reply
37
Last reply
Matthew Twyman
admin
2 yrs ago
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0
3g or not?
How do I know if my Bouncie is 3g or 4g? It isn't currently being used.
Kenneth Bird
Kenneth_Bird
2 yrs ago
1
reply
62
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Matthew Twyman
admin
2 yrs ago
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0
Bouncie Non Responsive
The Bouncie device in our E53 stopped working altogether. I pulled it and reinserted to ensure it was fully seated, but it is completely non-responsive.…
Jeffrey Miller
Jeffrey_Miller
2 yrs ago
1
reply
55
Last reply
Matthew Twyman
admin
2 yrs ago
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0
Does it continue to track if the vehicles engine is off?
For example, an alternative Vyncs goes to sleep and periodically updates the location. is there such feature with this?
J Bek
J_Bek
2 yrs ago
1
reply
194
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Matthew Twyman
admin
2 yrs ago
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1
Multi-Day Trip Map and Stats
I've already added this to the "Big Ideas" area, but I'll put it here as a question as well in case I've simply overlooked something. Automatic let me select a range of dates and then get a map and…
John Anderson
John_Anderson
2 yrs ago
1
reply
17
1
Last reply
John ️ ️
2 yrs ago
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0
Prevent Vehicle from Starting
Does Bouncie have a feature to kill the starter or prevent the vehicle from starting? I have 2 teenage drivers and this would help prevent the teenagers from sneaking off with the car at night while…
Brian Majors
Brian_Majors
3 yrs ago
1
reply
183
Last reply
Bouncie Support
3 yrs ago
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0
Bouncie causing Alarm to go off when locking car
I have a 2018 Mini Countryman, and with Bouncie installed, and I lock my car, within a minute to ninety seconds the alarm in the Mini will go off, then if I unlock and lock the car again, it is fine.…
Ronald Huss
Ronald_Huss
3 yrs ago
1
reply
58
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Will Gallahue
Moderator
3 yrs ago
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0
Tamper Detection
On webpage: https://www.bouncie.com/device It mentions Tamper Detection. How does that work?
Randall Sanderson
Randall_Sanderson
3 yrs ago
1
reply
119
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Will Gallahue
Moderator
3 yrs ago
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0
Login every time?
Is there a particular reason why I must log into the Android app every time I open it? Can this be changed if so?
Jeff Laird
Jeff_Laird
3 yrs ago
1
reply
34
Last reply
Will Gallahue
Moderator
3 yrs ago
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0
Former Automatic User looking for an alternative
It looks like bouncie could be a great replacement for the former automatic service. I've long said that I would have happily paid for the automatic service because of everything it did;…
Curtis S
curtis_s
updated
3 yrs ago
1
reply
91
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Will Gallahue
Moderator
3 yrs ago
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0
App crashing
How do i stop the app from crashing
Patricia Lipiec
Patricia_Lipiec
3 yrs ago
1
reply
38
Last reply
Will Gallahue
Moderator
3 yrs ago
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0
Initial investment for 17 vehicles may be tough to sell...
but I might be able to pull off getting 3 or 4 at a time. What are the drawbacks or extra charges I would incur if I did it in a piecemeal fashion? (besides the normal cost of the device and…
ActionNews Jax
ActionNews_Jax
4 yrs ago
1
reply
82
Last reply
Will Gallahue
Moderator
4 yrs ago
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0
Export low/critical battery events?
Hello! I noticed the low/critical battery events cannot be exported on the web login. Is that something that could be added? Thanks!
Brad Borneaux
Brad_Borneaux
4 yrs ago
1
reply
57
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Will Gallahue
Moderator
4 yrs ago
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0
What app do I download and how
There are several apps in the app store on Google play which one do I download?
Thomas Butkovich
Thomas_Butkovich
4 yrs ago
1
reply
53
Last reply
Will Gallahue
Moderator
4 yrs ago
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0
Urgent request
I bought the device from Amazon and do not know how I can pair with my phone with the device, where to get VIN number
ALI KHALWI HAMZA
ALI_KHALWI_HAMZA
4 yrs ago
1
reply
96
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Matthew Twyman
admin
4 yrs ago
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0
Webhook message for entering/exiting geofenced area?
Is there a webhook event for entering and/or exiting a geofenced area? On reading the API docs, I assume there isn't one current -- is one planned? Thank you
Erik Lasser
Erik_Lasser
1 mth ago
13
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0
Is Bouncie Dead?
It seems like Bouncie has left this community to die. Is this the future of Bouncie?
David Garozzo
David_Garozzo
4 mths ago
55
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0
No Notifications for Additional Device
I just purchased a second bouncie for my son's car, it's tracking properly but I am not getting any notifications for that vehicle. I have geo zones, impact and curfew selected but not getting them.…
Steve Salowitz
Steve_Salowitz
5 mths ago
16
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