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Re: Feature and Data Status (Updated August 25, 2020) @Jefferson Osborne The split article had been archived in our help center, I went ahead and republished it. https://help.bouncie.com/en/articles/4382267-how-to-split-a-csv-file
- Will GallahueModerator
- Will_Gallahue
- 3 yrs ago
- Welcome Automatic Users
- Reported - view
Re: Rules of the Road: Ask Anything @Nithin Das Bouncie was designed to be read only vs writing to the vehicle's computer. However this is a very common feature request and it's something we have been reviewing as a potential firmware…
- Will GallahueModerator
- Will_Gallahue
- 3 yrs ago
- Ask Anything
- Reported - view
Re: Rules of the Road: Ask Anything @Unknown Name We've been hard at work completely redoing the app experience and we're targeting early summer for a major release that adds new features and significantly improves performance.…
- Will GallahueModerator
- Will_Gallahue
- 3 yrs ago
- Ask Anything
- Reported - view
Re: when the 4g device will arrive ? @John Yaşar We're working on a transition plan and I'll share more details as soon as we have everything finalized.
- Will GallahueModerator
- Will_Gallahue
- 3 yrs ago
- Ask Anything
- Reported - view
Re: when the 4g device will arrive ? Hi Frank, The 4G device should be available soon. We will let everyone know when we have them
- Will GallahueModerator
- Will_Gallahue
- 3 yrs ago
- Ask Anything
- Reported - view
Re: Bouncie causing Alarm to go off when locking car Hi Ronald, We have a solution for that. I've had our customer experience team reach out so they can resolve the problem. Let me know if there's anything else we can do for you. Will
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- Ask Anything
- Reported - view
Re: Roadmap for Bouncie @Ara Yapejian Great question, we're working on our feature list right now for the next major release and finalizing a feedback system to let users submit/vote on what should be next.
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- Big Ideas
- Reported - view
1
New Release: Enhancing App Performance (Oct 20, 2020)
Hello everyone, Yesterday we released version 3.12.2 that improves app performance (especially on Android) and fixes a few minor bugs. Download the latest update today from Google Play or the App…
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- 106
- 1
- Latest News
Re: Sluggish app Sorry for the late response but I have some good news! We looked at overall Android speed and found some ways to improve performance. Yesterday we released a new app update that should speed things…
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- Ask Anything
- Reported - view
Re: Nissan Sentra, no fuel reporting Bouncie reports fuel level and/or consumption as long as that data is made available through the OBD port. Sometimes manufacturers will change data availability and in your case,…
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- Ask Anything
- Reported - view
Re: More Car/Engine data for gearheads Thanks for the suggestions/data points. I definitely think there's room for an "advanced" view with more granular data and I'll keep you updated.
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- 2
- Big Ideas
- Reported - view
Re: Tamper Detection Hi Randall, If the device is removed, you'll receive a notification telling you the date and time the device was tampered with and also the date and time that it was re-installed.…
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- Ask Anything
- Reported - view
0
New Release: Introducing Device Health (Sept 9, 2020)
Hello everyone! We have released a new version of the Bouncie app (3.12), here's what's new: You can now: View device health in app Create Geo-Circles using an address Use Sign In with Apple We…
- Will GallahueModerator
- Will_Gallahue
- updated 4 yrs ago
- 114
- Latest News
Re: Automatic data Hi Larry, Did you get the file recently? Can you send it to me directly (will.gallahue@taillight.com) so we can review? Will
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- Welcome Automatic Users
- Reported - view
Re: Fuel Logging? @Lance Kortesoja Hi Lance, we're getting quite a few requests for this feature and after we release 3.12 we'll be looking at our roadmap and where we want to take our product next
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- 1
- Welcome Automatic Users
- Reported - view
Re: Automatic Data Import Now LIVE @Dan B Hi Dan, that's a known bug that we're looking to address. In the interim I can have support add a fake IMEI in the backend that will clear that and allow you to view archived trip data…
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- 1
- Welcome Automatic Users
- Reported - view
Re: Automatic Data Import Now LIVE @Bob Cronin Glad you got it to work. What likely happened with the combined file is that Excel has a hard time interpreting Automatic's timestamp and if someone saves in Excel as CSV,…
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- Welcome Automatic Users
- Reported - view
Re: Feature and Data Status (Updated August 25, 2020) @Daniel Ronsayro Today is your lucky day! https://community.bouncie.com/t/p8h8wmf
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- 2
- Welcome Automatic Users
- Reported - view
Automatic Data Import Now LIVE
Our import feature is now LIVE! To import your old Automatic data, select the Export & Import Data option from the top-right corner of https://my.bouncie.com.…
- Will GallahueModerator
- Will_Gallahue
- updated 4 yrs ago
- 6replies
- 123
- 3
- Welcome Automatic Users
Re: Ability to create global Geo-Circles @Scott Lucas Hi Scott, we've gotten quite a few requests for global vehicle settings and now that we have our accident detection release out, we're going to pivot to feedback based improvements and…
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- 2
- Big Ideas
- Reported - view
0
Major Release: Accident Detection
Hello everyone! Bouncie now detects vehicle accidents and will send an SMS notification to your contacts! For more information on how to setup this feature check out our help article on Accident…
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- 90
- Latest News
1
Roadmap for Bouncie
Hi everyone! We've been listening to your feedback and have started putting many of these requested features through our vetting and planning process and will soon launch a roadmap tool so you can…
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- 4replies
- 156
- 1
- Big Ideas
0
New Release: Customization and Measurement Enhancements July 20, 2020
Hello everyone! We have released a new version of the Bouncie app, here's what's new: You can now: * Copy alert settings when sharing vehicles * Customize units of measurement for distance and fuel…
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- 64
- Latest News
API Access Now Available
API access is now available by request, please email will.gallahue@taillight.com for access information. Once we have more users on our API and we're able to get feedback,…
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- 2replies
- 290
- 3
- Welcome Automatic Users
Re: Care Plan Update @Michael Wells Thank you for the feedback. We are looking to improve the overall care experience and we have some enhancements in the pipeline that will implement a lot of the suggestions here.
- Will GallahueModerator
- Will_Gallahue
- 4 yrs ago
- 1
- Big Ideas
- Reported - view

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