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Rules of the Road: Ask Anything
We want to hear from you and make sure you're getting the most out of your Bouncie experience. We have just a few guidelines we ask that you follow: 1.…
- Will GallahueModerator
- Will_Gallahue
- 3 yrs ago
- 10 replies
- 141
- Matthew Twymanadmin10 mths ago
- Ask Anything
- Matthew Twymanadmin
- Matthew_Twyman
- 10 mths ago
- Reported - view
A completely re-developed Bouncie app is planned for beta-release next month! You're gonna love it! Stay tuned for updates...
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Electric vehicle and API
Can your API send webhook alerts of Vehicle Events and Device Events for electric vehicles? Also, will the API allow me to invoke Search Trips for electric vehicles?
- TS
- Thiru_srinivasan
- 3 wk ago
- 10
- Ask Anything
0
Geofence
1) Does the API allow the developer to create a geofence by simply passing two pairs of lat/long values? 2) If not, how soon will it be available for our use cases?
- TS
- Thiru_srinivasan
- 3 wk ago
- 6
- Ask Anything
0
Does the API return battery charge consumed after a trip for EV vehicles?
1) Does the API return the battery charge consumed after a trip for EV vehicles? 2) If not, how soon will that attribute be added to the API for our use cases?
- TS
- Thiru_srinivasan
- 3 wk ago
- 3
- Ask Anything
2
Multiple vehicles
Can you take one bouncie and use it from car to car?
- Ulysses Tafolla
- Ulysses_Tafolla
- 2 mths ago
- 1 reply
- 21
- 2
- Chris LeBlanc1 mth ago
- Ask Anything
6
Developer API
I am looking at buying this but I am wondering if you offer a API for developers? I am looking at buying this but wanted to know if I can integrate with Home Assistant first. Thanks.
- onedr0p
- onedr0p
- 2 yrs ago
- 7 replies
- 330
- 6
- Jedi Hammond2 mths ago
- Ask Anything
0
Need to update mileage on 17 vehicles
My vehicles are asking me to confirm the odometers which are all incorrect but I cannot edit them. Please advise. Thank you!
- Kelly Donovan
- Kelly_Donovan
- 3 mths ago
- 17
- Ask Anything
0
duplicate webhooks
what is with the duplicate tripEnd and tripStart messages sent via webhooks? (there are also duplicate tripMetrics, I think)
- lisa mann
- lisa_mann
- 3 mths ago
- 14
- Ask Anything
1
API Questions
So i heard a rumour of a public slack channel to talk API but not sure that happened, for about 2 years I've just been meddling with the API myself not sure where to give feedback,…
- Anthony Maio
- Anthony_Maio
- 3 mths ago
- 2 replies
- 26
- 1
- lisa mann3 mths ago
- Ask Anything
0
adding reporting codes
How do I report accessory data though the system? For example, I would like to report trailer door open/closed status and trailer internal motion sensor trigger.…
- lisa mann
- lisa_mann
- 3 mths ago
- 2 replies
- 22
- lisa mann3 mths ago
- Ask Anything
1
Run Bouncie off battery power
How much power should a Bouncie device use when sitting idle? I'm trying to run one off a battery so I can track trailers if they are stolen. I tried an 1800mAh battery but it didn't last 2 days.…
- CASEY ZEGAR
- CASEY_ZEGAR
- 4 mths ago
- 30
- 1
- Ask Anything
2
NON-OBDII Tracker
I currently have 3 Bouncies & LOVE them. I know have a Utility Trailer that I use and dont want to lose. I would love to be able to get a unit for it with the Quality and everything Bouncie offers.…
- Mark Brey
- Mark_Brey
- 1 yr ago
- 1 reply
- 79
- 2
- CASEY ZEGAR4 mths ago
- Ask Anything
1
Mileage update
My new bouncie mileage is way off?
- Brian Hightower
- Brian_Hightower
- 5 mths ago
- 2 replies
- 45
- 1
- Brian Hightower4 mths ago
- Ask Anything
1
Bouncie won't let me enter odometer reading
When I installed Bouncie, I did not enter the odometer information. I'd like to enter it, but when I go into the vehicle information, the odometer field is not editable.…
- Cynthia Holt
- Cynthia_Holt
- 6 mths ago
- 1 reply
- 54
- 1
- Nathan Murray5 mths ago
- Ask Anything
0
Installation: how do you install in 2014 Ford Escape open cover to get at obd but when I put Bouncie on cover does not go back on any sugges
- Marcia Rothauge
- Marcia_Rothauge
- 5 mths ago
- 1 reply
- 17
- Matthew Twymanadmin5 mths ago
- Ask Anything
0
4G UPDATE
Do I need to package the device for shipping?
- BILL THEEDE
- BILL_THEEDE
- 6 mths ago
- 2 replies
- 31
- BILL THEEDE6 mths ago
- Ask Anything
0
3g or not?
How do I know if my Bouncie is 3g or 4g? It isn't currently being used.
- Kenneth Bird
- Kenneth_Bird
- 6 mths ago
- 1 reply
- 27
- Matthew Twymanadmin6 mths ago
- Ask Anything
0
Exporting data
How do I export the GPS tracks for my trips?
- Jim Schlight
- Jim_Schlight
- 7 mths ago
- 6 replies
- 33
- Jim Schlight7 mths ago
- Ask Anything
2
3G people - updating, or no?
Curious if people with the 3G devices are updating to 4g @$77 each or trying something different. I'm still undecided on it, and will certainly have at least a lapse in service.…
- Rich T.
- rich_t
- 7 mths ago
- 37
- 2
- Ask Anything
0
Returning 3G Device during upgrade
When returning the 3G devices for the upgrade, is a prepaid label to ship them back provided ? Thx
- Sam Pulice
- Sam_Pulice
- 8 mths ago
- 8 replies
- 126
- Sam Pulice7 mths ago
- Ask Anything
1
Lost Bouncie
I lost my Bouncie, want to replace with the update of to day James Burdon 334-744-9492 jimelayne@charter.net
- James Burdon
- James_Burdon
- 10 mths ago
- 23
- 1
- Ask Anything
0
Chronic Battery Issues
Is there any way to deactivate the "Battery Warning" notification? A known electrical issue results in an overwhelming number of low battery notices that are a nuisance almost as frustrating as the…
- Mark Montgomery
- Mark_Montgomery
- 10 mths ago
- 50
- Ask Anything
0
No more notifications in iOS 15
I just upgraded my iPhone and the new one came pre-loaded with iOS 15. While the Bouncie app works well, it does not send me notifications (like on iOS 14) even though other apps are sending…
- Arno Versini
- Arno_Versini
- 1 yr ago
- 2 replies
- 53
- Arno Versini11 mths ago
- Ask Anything
0
Bouncie Non Responsive
The Bouncie device in our E53 stopped working altogether. I pulled it and reinserted to ensure it was fully seated, but it is completely non-responsive.…
- Jeffrey Miller
- Jeffrey_Miller
- 1 yr ago
- 1 reply
- 45
- Matthew Twymanadmin1 yr ago
- Ask Anything
0
Does it continue to track if the vehicles engine is off?
For example, an alternative Vyncs goes to sleep and periodically updates the location. is there such feature with this?
- J Bek
- J_Bek
- 1 yr ago
- 1 reply
- 75
- Matthew Twymanadmin1 yr ago
- Ask Anything

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