when the 4g device will arrive ?

am waiting for the 4g device, when is going to be available ?

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  • 4G Update

    As a result of the global semiconductor shortage, we are experiencing significant inventory challenges with our 4G devices. We are actively monitoring our supply chain, and we are hopeful that later in 2021, the situation will improve.

    We expect 3G devices will continue to operate without interruption into 2022. Once the supply pressure begins to lessen, we hope to determine a possible buy-back program for current 3G devices.

    We don't expect to have any official announcements until later this summer.

    Thanks for your patience; we appreciate the loyalty and passion of all our users!

    As always, please reach out to our Client Experience team anytime! 

    Thanks, Matt

  • Hi Frank,

    The 4G device should be available soon. We will let everyone know when we have them

    • Will we be able to swap our current adapters? I have 3 of them 

    • John Yaşar We're working on a transition plan and I'll share more details as soon as we have everything finalized. 

    • Will Gallahue It looks like the 4G device might be shipping now, any word on the transition for existing users?

      Like 2
    • Justin Clifford have you heard from Bouncie?

    • Mitchell Schoenberg Nothing yet

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