No more notifications in iOS 15

I just upgraded my iPhone and the new one came pre-loaded with iOS 15. While the Bouncie app works well, it does not send me notifications (like on iOS 14) even though other apps are sending notifications correctly… I tried a lot to no avail:

- reboot

- uninstall & reinstall

- install on my iPad (which is also on iOS 15): no Bouncie notifications there either

Is it a known issue? Let me know…

Thanks

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    • David Ray
    • David_Ray
    • 2 yrs ago
    • Reported - view

    I have the same issue that started yesterday. Have you heard from anyone regarding a fix?

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    • David Ray Yes, the Bouncie support team reached out to me on IM and fixed my issue. Though it got broken again a couple of days ago due to my updating to iOS 15.1.

      And here is the fix that worked for me (in iOS 15.1 too):

      - sign out from Bouncie

      - uninstall it completely

      - reboot the phone

      - disable any VPN temporarily if any

      - install Bouncie

      - login into your account and make sure to allow notifications

      That worked for me: I just received a couple of notifications this morning. 

      Hope that helps!

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