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Electric vehicle and API
Can your API send webhook alerts of Vehicle Events and Device Events for electric vehicles? Also, will the API allow me to invoke Search Trips for electric vehicles?
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Geofence
1) Does the API allow the developer to create a geofence by simply passing two pairs of lat/long values? 2) If not, how soon will it be available for our use cases?
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Does the API return battery charge consumed after a trip for EV vehicles?
1) Does the API return the battery charge consumed after a trip for EV vehicles? 2) If not, how soon will that attribute be added to the API for our use cases?
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Multiple vehicles
Can you take one bouncie and use it from car to car?
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Need to update mileage on 17 vehicles
My vehicles are asking me to confirm the odometers which are all incorrect but I cannot edit them. Please advise. Thank you!
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duplicate webhooks
what is with the duplicate tripEnd and tripStart messages sent via webhooks? (there are also duplicate tripMetrics, I think)
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API Questions
So i heard a rumour of a public slack channel to talk API but not sure that happened, for about 2 years I've just been meddling with the API myself not sure where to give feedback,…
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adding reporting codes
How do I report accessory data though the system? For example, I would like to report trailer door open/closed status and trailer internal motion sensor trigger.…
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Ability to auto tag trips as business or personal
I might be a handy feature to "auto tag" trips as business or personal if a user is driving at a set time everyday...(ie. Any trips during the hours of 8a to 5p will be auto tagged as buisness)
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Run Bouncie off battery power
How much power should a Bouncie device use when sitting idle? I'm trying to run one off a battery so I can track trailers if they are stolen. I tried an 1800mAh battery but it didn't last 2 days.…
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NON-OBDII Tracker
I currently have 3 Bouncies & LOVE them. I know have a Utility Trailer that I use and dont want to lose. I would love to be able to get a unit for it with the Quality and everything Bouncie offers.…
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Mileage update
My new bouncie mileage is way off?
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Bouncie won't let me enter odometer reading
When I installed Bouncie, I did not enter the odometer information. I'd like to enter it, but when I go into the vehicle information, the odometer field is not editable.…
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Device stopped working 2nd day after install
So I installed the device one day and saw the green light immediately. Next day I bought the service to street tracking. Now the device is not working.…
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4G UPDATE
Do I need to package the device for shipping?
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3g or not?
How do I know if my Bouncie is 3g or 4g? It isn't currently being used.
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3G people - updating, or no?
Curious if people with the 3G devices are updating to 4g @$77 each or trying something different. I'm still undecided on it, and will certainly have at least a lapse in service.…
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Big News!
A completely re-developed Bouncie app is planned for beta-release next month! You're gonna love it! Stay tuned for updates...
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It's Beta time!
We're happy to announce the Bouncie Beta Progam is now available for iOS and Android. We have been updating and improving Bouncie for the last several months.…
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Lost Bouncie
I lost my Bouncie, want to replace with the update of to day James Burdon 334-744-9492 jimelayne@charter.net
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Chronic Battery Issues
Is there any way to deactivate the "Battery Warning" notification? A known electrical issue results in an overwhelming number of low battery notices that are a nuisance almost as frustrating as the…
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Rules of the Road: Ask Anything
We want to hear from you and make sure you're getting the most out of your Bouncie experience. We have just a few guidelines we ask that you follow: 1.…
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No more notifications in iOS 15
I just upgraded my iPhone and the new one came pre-loaded with iOS 15. While the Bouncie app works well, it does not send me notifications (like on iOS 14) even though other apps are sending…
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Bouncie Non Responsive
The Bouncie device in our E53 stopped working altogether. I pulled it and reinserted to ensure it was fully seated, but it is completely non-responsive.…