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duplicate webhooks
what is with the duplicate tripEnd and tripStart messages sent via webhooks? (there are also duplicate tripMetrics, I think)
lisa mann
lisa_mann
1 yr ago
17
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1
API Questions
So i heard a rumour of a public slack channel to talk API but not sure that happened, for about 2 years I've just been meddling with the API myself not sure where to give feedback,…
Anthony Maio
Anthony_Maio
1 yr ago
2
replies
61
1
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lisa mann
1 yr ago
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0
adding reporting codes
How do I report accessory data though the system? For example, I would like to report trailer door open/closed status and trailer internal motion sensor trigger.…
lisa mann
lisa_mann
1 yr ago
2
replies
34
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lisa mann
1 yr ago
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1
Run Bouncie off battery power
How much power should a Bouncie device use when sitting idle? I'm trying to run one off a battery so I can track trailers if they are stolen. I tried an 1800mAh battery but it didn't last 2 days.…
CASEY ZEGAR
CASEY_ZEGAR
1 yr ago
72
1
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2
NON-OBDII Tracker
I currently have 3 Bouncies & LOVE them. I know have a Utility Trailer that I use and dont want to lose. I would love to be able to get a unit for it with the Quality and everything Bouncie offers.…
Mark Brey
Mark_Brey
2 yrs ago
1
reply
107
2
Last reply
CASEY ZEGAR
1 yr ago
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1
Mileage update
My new bouncie mileage is way off?
Brian Hightower
Brian_Hightower
1 yr ago
2
replies
70
1
Last reply
Brian Hightower
1 yr ago
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1
Bouncie won't let me enter odometer reading
When I installed Bouncie, I did not enter the odometer information. I'd like to enter it, but when I go into the vehicle information, the odometer field is not editable.…
Cynthia Holt
Cynthia_Holt
1 yr ago
1
reply
76
1
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Nathan Murray
1 yr ago
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0
Installation: how do you install in 2014 Ford Escape open cover to get at obd but when I put Bouncie on cover does not go back on any sugges
Marcia Rothauge
Marcia_Rothauge
1 yr ago
1
reply
32
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Matthew Twyman
admin
1 yr ago
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0
4G UPDATE
Do I need to package the device for shipping?
BILL THEEDE
BILL_THEEDE
1 yr ago
2
replies
46
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BILL THEEDE
1 yr ago
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0
3g or not?
How do I know if my Bouncie is 3g or 4g? It isn't currently being used.
Kenneth Bird
Kenneth_Bird
1 yr ago
1
reply
45
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Matthew Twyman
admin
1 yr ago
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0
Exporting data
How do I export the GPS tracks for my trips?
Jim Schlight
Jim_Schlight
1 yr ago
6
replies
71
Last reply
Jim Schlight
1 yr ago
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2
3G people - updating, or no?
Curious if people with the 3G devices are updating to 4g @$77 each or trying something different. I'm still undecided on it, and will certainly have at least a lapse in service.…
Rich T.
rich_t
1 yr ago
50
2
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0
Returning 3G Device during upgrade
When returning the 3G devices for the upgrade, is a prepaid label to ship them back provided ? Thx
Sam Pulice
Sam_Pulice
1 yr ago
8
replies
162
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Sam Pulice
1 yr ago
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1
Lost Bouncie
I lost my Bouncie, want to replace with the update of to day James Burdon 334-744-9492 jimelayne@charter.net
James Burdon
James_Burdon
2 yrs ago
28
1
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0
Chronic Battery Issues
Is there any way to deactivate the "Battery Warning" notification? A known electrical issue results in an overwhelming number of low battery notices that are a nuisance almost as frustrating as the…
Mark Montgomery
Mark_Montgomery
2 yrs ago
82
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0
Rules of the Road: Ask Anything
We want to hear from you and make sure you're getting the most out of your Bouncie experience. We have just a few guidelines we ask that you follow: 1.…
Will Gallahue
Moderator
Will_Gallahue
updated
4 yrs ago
10
replies
163
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Matthew Twyman
admin
2 yrs ago
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0
No more notifications in iOS 15
I just upgraded my iPhone and the new one came pre-loaded with iOS 15. While the Bouncie app works well, it does not send me notifications (like on iOS 14) even though other apps are sending…
Arno Versini
Arno_Versini
2 yrs ago
2
replies
68
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Arno Versini
2 yrs ago
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0
Bouncie Non Responsive
The Bouncie device in our E53 stopped working altogether. I pulled it and reinserted to ensure it was fully seated, but it is completely non-responsive.…
Jeffrey Miller
Jeffrey_Miller
2 yrs ago
1
reply
53
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Matthew Twyman
admin
2 yrs ago
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0
Does it continue to track if the vehicles engine is off?
For example, an alternative Vyncs goes to sleep and periodically updates the location. is there such feature with this?
J Bek
J_Bek
2 yrs ago
1
reply
131
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Matthew Twyman
admin
2 yrs ago
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0
Last Health Check
On the Device menu in the app (v3.12.4) the Last Health Check time is being updated regularly even though it seems the car is not being driven. Does the device periodically wake up and send an "I'm…
ERIC SOLBERG
ERIC_SOLBERG
2 yrs ago
4
replies
56
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ERIC SOLBERG
2 yrs ago
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0
Latest version
I bought one for my son's car in 2019...has there been any updates done to the actual device as far as a brand new device?
Jennifer Tompkins
Jennifer_Tompkins
2 yrs ago
47
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0
List of Alexa Commands
Bouncie app works great. Alexa works well. Is there a list of commands you can use with Alexa? Not just the few example commands they show on the description.…
Ken Jones
Ken_Jones
2 yrs ago
23
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0
Alexa skill, car location
I have multiple Bouncies and they work great. Work great in the app. Work okay on Alexa I know this is minor but...Alexa use to tell me the vehicle location clearly mirroring exactly the location in…
Ken Jones
Ken_Jones
2 yrs ago
7
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1
when the 4g device will arrive ?
am waiting for the 4g device, when is going to be available ?
Frank Mot
Frank_Mot
2 yrs ago
7
replies
192
1
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Matthew Twyman
admin
2 yrs ago
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1
Multi-Day Trip Map and Stats
I've already added this to the "Big Ideas" area, but I'll put it here as a question as well in case I've simply overlooked something. Automatic let me select a range of dates and then get a map and…
John Anderson
John_Anderson
2 yrs ago
1
reply
17
1
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John ️ ️
2 yrs ago
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