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Bouncie device account
My Progressive car insurance is requiring me to use their device in the port for 6 months for their discount. Can I temporarily suspend my service for 6 months?
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How
Do I change my billing method?
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API?
Hi does Bouncie have an API to allow me to pull data for my own use
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Imei number illegible
My daughters car was totaled in an accident. She got a new car but I can’t transfer the Bouncie because the imei number decal is gone. Any thoughts would be helpful. Thank you
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Trip ending IFTTT data
Mine is coming in with the end location blank every time the last 3 days, is it just me?
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Is Bouncie Dead?
Is Bouncie winding down as a company? My device is still working, but no one responds to contact emails, the chat function has been removed from the website,…
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Dev API
Hi, It seems like the API may have gone down in the last few days? https://www.bouncie.dev/ just returns a "Internal Server Error".
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Trailers
Does bouncie have a way to have static GPS trackers for trailers?
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Multiple tracking
If my sister has 4 cars and I have 3 all under the same account when reviewing the report, she would obviously be able to view my locations/ data right?…
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GPS reception
OBD2 ports are usually located under the dashboard beneath the steering wheel. So, I'm wondering how the GPS works well compared to the case when a tracker is placed on the dashboard directly facing…
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Installation on C-Max
Just received and installed this on our 2013 Ford C-Max but I can't close the cover over the OBD port. Any suggestions?
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Electric vehicle and API
Can your API send webhook alerts of Vehicle Events and Device Events for electric vehicles? Also, will the API allow me to invoke Search Trips for electric vehicles?
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Geofence
1) Does the API allow the developer to create a geofence by simply passing two pairs of lat/long values? 2) If not, how soon will it be available for our use cases?
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Does the API return battery charge consumed after a trip for EV vehicles?
1) Does the API return the battery charge consumed after a trip for EV vehicles? 2) If not, how soon will that attribute be added to the API for our use cases?
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Multiple vehicles
Can you take one bouncie and use it from car to car?
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Need to update mileage on 17 vehicles
My vehicles are asking me to confirm the odometers which are all incorrect but I cannot edit them. Please advise. Thank you!
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duplicate webhooks
what is with the duplicate tripEnd and tripStart messages sent via webhooks? (there are also duplicate tripMetrics, I think)
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API Questions
So i heard a rumour of a public slack channel to talk API but not sure that happened, for about 2 years I've just been meddling with the API myself not sure where to give feedback,…
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adding reporting codes
How do I report accessory data though the system? For example, I would like to report trailer door open/closed status and trailer internal motion sensor trigger.…
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Run Bouncie off battery power
How much power should a Bouncie device use when sitting idle? I'm trying to run one off a battery so I can track trailers if they are stolen. I tried an 1800mAh battery but it didn't last 2 days.…
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NON-OBDII Tracker
I currently have 3 Bouncies & LOVE them. I know have a Utility Trailer that I use and dont want to lose. I would love to be able to get a unit for it with the Quality and everything Bouncie offers.…
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Mileage update
My new bouncie mileage is way off?
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Bouncie won't let me enter odometer reading
When I installed Bouncie, I did not enter the odometer information. I'd like to enter it, but when I go into the vehicle information, the odometer field is not editable.…
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4G UPDATE
Do I need to package the device for shipping?
Need help? Just ask!