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Returning 3G Device during upgrade
When returning the 3G devices for the upgrade, is a prepaid label to ship them back provided ? Thx
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Dev API
Hi, It seems like the API may have gone down in the last few days? https://www.bouncie.dev/ just returns a "Internal Server Error".
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Rules of the Road: Ask Anything
We want to hear from you and make sure you're getting the most out of your Bouncie experience. We have just a few guidelines we ask that you follow: 1.…
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Exporting data
How do I export the GPS tracks for my trips?
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Developer API
I am looking at buying this but I am wondering if you offer a API for developers? I am looking at buying this but wanted to know if I can integrate with Home Assistant first. Thanks.
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when the 4g device will arrive ?
am waiting for the 4g device, when is going to be available ?
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IFTTT - data inaccurate
I have 3 vehicles. With IFTTT I set it to log a row to a spreadsheet in Google Drive. The logging for all 3 works, but the data is not complete/correct. For all 3, the mph row is blank.…
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Reporting of time spent parked at locations
Hello All - Today is my first day using Bouncie. I largely use GPS to track how long the van has spent at a customer location, to calculate billing on a time and materials basis.…
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Battery Low warning
We have a Bouncie on a vehicle that is only driven a couple of times a week. We are in central New York State, and the weather is getting colder. We have been getting low battery warnings regularly…
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Last Health Check
On the Device menu in the app (v3.12.4) the Last Health Check time is being updated regularly even though it seems the car is not being driven. Does the device periodically wake up and send an "I'm…
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Webhook Status 500 Method Not Allowed
I've built an endpoint using Google Apps-Script to receive and process incoming webhooks from Bouncie so that I can log the events in Google sheets. I'm able to receive and log the data,…
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Bouncie not showing activity
I registered my device using the IMEI number but after driving the vehicle for 15 minutes I am not seeing any activity on the map. Is there more to registering the device than that?…
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Looking to access timestamps for lat-long gps coordinates
When extracting trips for a vehicle via the trips endpoint, is there a way to extract the timestamps along with the GPS coordinates when setting the response to be in geojson format?…
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Nissan Sentra, no fuel reporting
I have 2 Nissan Sentra's and both have a Bouncy. One is from 2011 and it shows the fuel left. Since last week I have one from 2017 and it doesn't show the fuel left, only the battery level.…
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Packaging question
Getting my Bouncie in for my "new to driving" teenager tomorrow straight from Bouncie (not Amazon, etc). He is usually home when our UPS delivers our packages,…
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Does vehicle report odometer via ODB-II?
Just wondering if Bouncie reads the vehicle odometer via the ODB-II port or if it estimates elapsed mileage using GPS data? The fact that an end user needs to input the initial mileage manually…
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How to get/create a Dev account for API access?
How do I access the API, when I goto the dev page it prompts for a login, but I do not have a developer login yet, just my user account.
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API Questions
So i heard a rumour of a public slack channel to talk API but not sure that happened, for about 2 years I've just been meddling with the API myself not sure where to give feedback,…
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adding reporting codes
How do I report accessory data though the system? For example, I would like to report trailer door open/closed status and trailer internal motion sensor trigger.…
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Mileage update
My new bouncie mileage is way off?
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4G UPDATE
Do I need to package the device for shipping?
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No more notifications in iOS 15
I just upgraded my iPhone and the new one came pre-loaded with iOS 15. While the Bouncie app works well, it does not send me notifications (like on iOS 14) even though other apps are sending…
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Hyundai Blue link issues
Hyundai has been trying to figure out why the blue link on my new car doesn’t work for weeks now. Finally they said it’s because of my Bouncie. I don’t believe it for a second,…
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Sluggish app
I'm using the Android app and it's very sluggish. It takes awhile to load which is annoying when I just want to quickly check my parking spot and pressing anything to go to another section takes…
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Vehicle status during transportation
Two days ago, I shipped my car from Chicago thru a transportation company to California. Some times the app sends notification says, your trip started/ended.…
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