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Returning 3G Device during upgrade
When returning the 3G devices for the upgrade, is a prepaid label to ship them back provided ? Thx
Sam Pulice
Sam_Pulice
2 yrs ago
10
replies
200
Last reply
Matthew Twyman
admin
2 mths ago
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0
Dev API
Hi, It seems like the API may have gone down in the last few days? https://www.bouncie.dev/ just returns a "Internal Server Error".
Matthew Perone
Matthew_Perone
1 yr ago
10
replies
137
Last reply
Matthew Perone
1 yr ago
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0
Rules of the Road: Ask Anything
We want to hear from you and make sure you're getting the most out of your Bouncie experience. We have just a few guidelines we ask that you follow: 1.…
Will Gallahue
Moderator
Will_Gallahue
updated
4 yrs ago
10
replies
201
Last reply
Matthew Twyman
admin
2 yrs ago
Ask Anything
6
Developer API
I am looking at buying this but I am wondering if you offer a API for developers? I am looking at buying this but wanted to know if I can integrate with Home Assistant first. Thanks.
onedr0p
onedr0p
3 yrs ago
8
replies
442
6
Last reply
Jedi Hammond
1 yr ago
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1
when the 4g device will arrive ?
am waiting for the 4g device, when is going to be available ?
Frank Mot
Frank_Mot
3 yrs ago
7
replies
194
1
Last reply
Matthew Twyman
admin
2 yrs ago
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0
IFTTT - data inaccurate
I have 3 vehicles. With IFTTT I set it to log a row to a spreadsheet in Google Drive. The logging for all 3 works, but the data is not complete/correct. For all 3, the mph row is blank.…
Rich T.
rich_t
3 yrs ago
7
replies
83
Last reply
Rich T.
3 yrs ago
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0
Exporting data
How do I export the GPS tracks for my trips?
Jim Schlight
Jim_Schlight
2 yrs ago
6
replies
106
Last reply
Jim Schlight
2 yrs ago
Ask Anything
1
Reporting of time spent parked at locations
Hello All - Today is my first day using Bouncie. I largely use GPS to track how long the van has spent at a customer location, to calculate billing on a time and materials basis.…
Jim McCormack
upwirejim
4 yrs ago
6
replies
163
1
Last reply
Jim McCormack
3 yrs ago
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0
Battery Low warning
We have a Bouncie on a vehicle that is only driven a couple of times a week. We are in central New York State, and the weather is getting colder. We have been getting low battery warnings regularly…
Lori Carnicelli
Lori_Carnicelli
3 yrs ago
5
replies
306
Last reply
John ️ ️
3 yrs ago
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0
Last Health Check
On the Device menu in the app (v3.12.4) the Last Health Check time is being updated regularly even though it seems the car is not being driven. Does the device periodically wake up and send an "I'm…
ERIC SOLBERG
ERIC_SOLBERG
2 yrs ago
4
replies
77
Last reply
ERIC SOLBERG
2 yrs ago
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0
Bouncie not showing activity
I registered my device using the IMEI number but after driving the vehicle for 15 minutes I am not seeing any activity on the map. Is there more to registering the device than that?…
Bryan Miller
Bryan_Miller
1 mth ago
3
replies
15
Last reply
Bryan Miller
1 mth ago
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0
Looking to access timestamps for lat-long gps coordinates
When extracting trips for a vehicle via the trips endpoint, is there a way to extract the timestamps along with the GPS coordinates when setting the response to be in geojson format?…
Carlos Reyes
Carlos_Reyes
2 mths ago
3
replies
17
Last reply
Matthew Twyman
admin
2 mths ago
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0
Nissan Sentra, no fuel reporting
I have 2 Nissan Sentra's and both have a Bouncy. One is from 2011 and it shows the fuel left. Since last week I have one from 2017 and it doesn't show the fuel left, only the battery level.…
Marinus van Dalen
Marinus_van_Dalen
3 yrs ago
3
replies
70
Last reply
Sofia White
2 yrs ago
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0
Packaging question
Getting my Bouncie in for my "new to driving" teenager tomorrow straight from Bouncie (not Amazon, etc). He is usually home when our UPS delivers our packages,…
ron harris
ron_harris
2 wk ago
2
replies
10
Last reply
ron harris
2 wk ago
Ask Anything
1
Does vehicle report odometer via ODB-II?
Just wondering if Bouncie reads the vehicle odometer via the ODB-II port or if it estimates elapsed mileage using GPS data? The fact that an end user needs to input the initial mileage manually…
Clement Family
Clement_Family
1 yr ago
2
replies
108
1
Last reply
Matthew Twyman
admin
6 mths ago
Ask Anything
2
How to get/create a Dev account for API access?
How do I access the API, when I goto the dev page it prompts for a login, but I do not have a developer login yet, just my user account.
Eric Fetty
Eric_Fetty
9 mths ago
2
replies
34
2
Last reply
Unknown Name
8 mths ago
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1
API Questions
So i heard a rumour of a public slack channel to talk API but not sure that happened, for about 2 years I've just been meddling with the API myself not sure where to give feedback,…
Anthony Maio
Anthony_Maio
1 yr ago
2
replies
72
1
Last reply
lisa mann
1 yr ago
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0
adding reporting codes
How do I report accessory data though the system? For example, I would like to report trailer door open/closed status and trailer internal motion sensor trigger.…
lisa mann
lisa_mann
1 yr ago
2
replies
35
Last reply
lisa mann
1 yr ago
Ask Anything
1
Mileage update
My new bouncie mileage is way off?
Brian Hightower
Brian_Hightower
1 yr ago
2
replies
76
1
Last reply
Brian Hightower
1 yr ago
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0
4G UPDATE
Do I need to package the device for shipping?
BILL THEEDE
BILL_THEEDE
2 yrs ago
2
replies
53
Last reply
BILL THEEDE
2 yrs ago
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0
No more notifications in iOS 15
I just upgraded my iPhone and the new one came pre-loaded with iOS 15. While the Bouncie app works well, it does not send me notifications (like on iOS 14) even though other apps are sending…
Arno Versini
Arno_Versini
2 yrs ago
2
replies
77
Last reply
Arno Versini
2 yrs ago
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0
Hyundai Blue link issues
Hyundai has been trying to figure out why the blue link on my new car doesn’t work for weeks now. Finally they said it’s because of my Bouncie. I don’t believe it for a second,…
John Studebaker
John_Studebaker
3 yrs ago
2
replies
28
Last reply
John Studebaker
3 yrs ago
Ask Anything
0
Sluggish app
I'm using the Android app and it's very sluggish. It takes awhile to load which is annoying when I just want to quickly check my parking spot and pressing anything to go to another section takes…
Lyman Tsang
Lyman_Tsang
3 yrs ago
2
replies
24
Last reply
Lyman Tsang
3 yrs ago
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0
Bouncie causing car alarm to go off
when the car is parked and locked often the car alarm will go off for no reason. This does not happen then the bouncie device is not connected. Please advise.
Nancy Zazzaro
Nancy_Zazzaro
2 wk ago
1
reply
11
Last reply
Matthew Twyman
admin
2 wk ago
Ask Anything
0
My bouncie quite working - my app shows everything is up to date - I need assistance to get it going again
Vickie Hackey
Vickie_Hackey
2 mths ago
1
reply
13
Last reply
Matthew Twyman
admin
2 mths ago
Ask Anything
1
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