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0
Rules of the Road: Ask Anything
We want to hear from you and make sure you're getting the most out of your Bouncie experience. We have just a few guidelines we ask that you follow: 1.…
Will Gallahue
Moderator
Will_Gallahue
3 yrs ago
10
replies
134
Matthew Twyman
admin
9 mths ago
Ask Anything
Matthew Twyman
admin
Matthew_Twyman
9 mths ago
Reported - view
A completely re-developed Bouncie app is planned for beta-release next month! You're gonna love it! Stay tuned for updates...
6
Developer API
I am looking at buying this but I am wondering if you offer a API for developers? I am looking at buying this but wanted to know if I can integrate with Home Assistant first. Thanks.
onedr0p
onedr0p
2 yrs ago
7
replies
317
6
Jedi Hammond
1 mth ago
Ask Anything
1
when the 4g device will arrive ?
am waiting for the 4g device, when is going to be available ?
Frank Mot
Frank_Mot
1 yr ago
7
replies
182
1
Matthew Twyman
admin
1 yr ago
Ask Anything
Matthew Twyman
admin
Matthew_Twyman
1 yr ago
Official response
Reported - view
4G Update As a result of the global semiconductor shortage, we are experiencing significant inventory challenges with our 4G devices. We are actively monitoring our supply chain,…
0
Battery Low warning
We have a Bouncie on a vehicle that is only driven a couple of times a week. We are in central New York State, and the weather is getting colder. We have been getting low battery warnings regularly…
Lori Carnicelli
Lori_Carnicelli
1 yr ago
5
replies
170
John ️ ️
1 yr ago
Ask Anything
0
Returning 3G Device during upgrade
When returning the 3G devices for the upgrade, is a prepaid label to ship them back provided ? Thx
Sam Pulice
Sam_Pulice
6 mths ago
8
replies
119
Sam Pulice
6 mths ago
Ask Anything
1
Reporting of time spent parked at locations
Hello All - Today is my first day using Bouncie. I largely use GPS to track how long the van has spent at a customer location, to calculate billing on a time and materials basis.…
Jim McCormack
upwirejim
2 yrs ago
6
replies
109
1
Jim McCormack
2 yrs ago
Ask Anything
0
Urgent request
I bought the device from Amazon and do not know how I can pair with my phone with the device, where to get VIN number
ALI KHALWI HAMZA
ALI_KHALWI_HAMZA
3 yrs ago
1
reply
87
Matthew Twyman
admin
3 yrs ago
Ask Anything
0
Former Automatic User looking for an alternative
It looks like bouncie could be a great replacement for the former automatic service. I've long said that I would have happily paid for the automatic service because of everything it did;…
Curtis S
curtis_s
2 yrs ago
1
reply
86
Will Gallahue
Moderator
2 yrs ago
Ask Anything
0
How Do I Share A Vehicle?
We've made this easy. Share any vehicle in just two minutes: http://help.bouncie.com/getting-started/sharing-access-to-a-vehicles-data
Will Gallahue
Moderator
Will_Gallahue
3 yrs ago
85
Ask Anything
0
Initial investment for 17 vehicles may be tough to sell...
but I might be able to pull off getting 3 or 4 at a time. What are the drawbacks or extra charges I would incur if I did it in a piecemeal fashion? (besides the normal cost of the device and…
ActionNews Jax
ActionNews_Jax
2 yrs ago
1
reply
76
Will Gallahue
Moderator
2 yrs ago
Ask Anything
2
NON-OBDII Tracker
I currently have 3 Bouncies & LOVE them. I know have a Utility Trailer that I use and dont want to lose. I would love to be able to get a unit for it with the Quality and everything Bouncie offers.…
Mark Brey
Mark_Brey
1 yr ago
1
reply
73
2
CASEY ZEGAR
3 mths ago
Ask Anything
0
IFTTT - data inaccurate
I have 3 vehicles. With IFTTT I set it to log a row to a spreadsheet in Google Drive. The logging for all 3 works, but the data is not complete/correct. For all 3, the mph row is blank.…
Rich T.
rich_t
2 yrs ago
7
replies
73
Rich T.
1 yr ago
Ask Anything
0
Does it continue to track if the vehicles engine is off?
For example, an alternative Vyncs goes to sleep and periodically updates the location. is there such feature with this?
J Bek
J_Bek
1 yr ago
1
reply
71
Matthew Twyman
admin
1 yr ago
Ask Anything
0
Tamper Detection
On webpage: https://www.bouncie.com/device It mentions Tamper Detection. How does that work?
Randall Sanderson
Randall_Sanderson
1 yr ago
1
reply
64
Will Gallahue
Moderator
1 yr ago
Ask Anything
0
Export low/critical battery events?
Hello! I noticed the low/critical battery events cannot be exported on the web login. Is that something that could be added? Thanks!
Brad Borneaux
Brad_Borneaux
2 yrs ago
1
reply
51
Will Gallahue
Moderator
2 yrs ago
Ask Anything
0
No more notifications in iOS 15
I just upgraded my iPhone and the new one came pre-loaded with iOS 15. While the Bouncie app works well, it does not send me notifications (like on iOS 14) even though other apps are sending…
Arno Versini
Arno_Versini
10 mths ago
2
replies
50
Arno Versini
9 mths ago
Ask Anything
0
What app do I download and how
There are several apps in the app store on Google play which one do I download?
Thomas Butkovich
Thomas_Butkovich
3 yrs ago
1
reply
50
Will Gallahue
Moderator
3 yrs ago
Ask Anything
0
Nissan Sentra, no fuel reporting
I have 2 Nissan Sentra's and both have a Bouncy. One is from 2011 and it shows the fuel left. Since last week I have one from 2017 and it doesn't show the fuel left, only the battery level.…
Marinus van Dalen
Marinus_van_Dalen
1 yr ago
3
replies
49
Sofia White
1 yr ago
Ask Anything
0
Chronic Battery Issues
Is there any way to deactivate the "Battery Warning" notification? A known electrical issue results in an overwhelming number of low battery notices that are a nuisance almost as frustrating as the…
Mark Montgomery
Mark_Montgomery
9 mths ago
47
Ask Anything
1
Bouncie won't let me enter odometer reading
When I installed Bouncie, I did not enter the odometer information. I'd like to enter it, but when I go into the vehicle information, the odometer field is not editable.…
Cynthia Holt
Cynthia_Holt
5 mths ago
1
reply
46
1
Nathan Murray
3 mths ago
Ask Anything
0
Bouncie Non Responsive
The Bouncie device in our E53 stopped working altogether. I pulled it and reinserted to ensure it was fully seated, but it is completely non-responsive.…
Jeffrey Miller
Jeffrey_Miller
1 yr ago
1
reply
44
Matthew Twyman
admin
1 yr ago
Ask Anything
0
Latest version
I bought one for my son's car in 2019...has there been any updates done to the actual device as far as a brand new device?
Jennifer Tompkins
Jennifer_Tompkins
1 yr ago
43
Ask Anything
0
Bouncie causing Alarm to go off when locking car
I have a 2018 Mini Countryman, and with Bouncie installed, and I lock my car, within a minute to ninety seconds the alarm in the Mini will go off, then if I unlock and lock the car again, it is fine.…
Ronald Huss
Ronald_Huss
1 yr ago
1
reply
40
Will Gallahue
Moderator
1 yr ago
Ask Anything
0
Prevent Vehicle from Starting
Does Bouncie have a feature to kill the starter or prevent the vehicle from starting? I have 2 teenage drivers and this would help prevent the teenagers from sneaking off with the car at night while…
Brian Majors
Brian_Majors
1 yr ago
1
reply
36
Bouncie Support
1 yr ago
Ask Anything
1
Mileage update
My new bouncie mileage is way off?
Brian Hightower
Brian_Hightower
3 mths ago
2
replies
35
1
Brian Hightower
3 mths ago
Ask Anything
1
2
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