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GPS reception
OBD2 ports are usually located under the dashboard beneath the steering wheel. So, I'm wondering how the GPS works well compared to the case when a tracker is placed on the dashboard directly facing…
Harald Han
Unknown_Name.7
1 yr ago
24
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0
Installation on C-Max
Just received and installed this on our 2013 Ford C-Max but I can't close the cover over the OBD port. Any suggestions?
Deirdre Knowlton
Deirdre_Knowlton
1 yr ago
1
reply
33
Last reply
Gerald Hatley
1 yr ago
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0
Electric vehicle and API
Can your API send webhook alerts of Vehicle Events and Device Events for electric vehicles? Also, will the API allow me to invoke Search Trips for electric vehicles?
TS
Thiru_srinivasan
1 yr ago
35
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0
Geofence
1) Does the API allow the developer to create a geofence by simply passing two pairs of lat/long values? 2) If not, how soon will it be available for our use cases?
TS
Thiru_srinivasan
1 yr ago
25
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0
Does the API return battery charge consumed after a trip for EV vehicles?
1) Does the API return the battery charge consumed after a trip for EV vehicles? 2) If not, how soon will that attribute be added to the API for our use cases?
TS
Thiru_srinivasan
1 yr ago
25
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2
Multiple vehicles
Can you take one bouncie and use it from car to car?
Ulysses Tafolla
Ulysses_Tafolla
1 yr ago
1
reply
64
2
Last reply
Chris LeBlanc
1 yr ago
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0
Need to update mileage on 17 vehicles
My vehicles are asking me to confirm the odometers which are all incorrect but I cannot edit them. Please advise. Thank you!
Kelly Donovan
Kelly_Donovan
1 yr ago
39
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0
duplicate webhooks
what is with the duplicate tripEnd and tripStart messages sent via webhooks? (there are also duplicate tripMetrics, I think)
lisa mann
lisa_mann
1 yr ago
17
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1
API Questions
So i heard a rumour of a public slack channel to talk API but not sure that happened, for about 2 years I've just been meddling with the API myself not sure where to give feedback,…
Anthony Maio
Anthony_Maio
1 yr ago
2
replies
72
1
Last reply
lisa mann
1 yr ago
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0
adding reporting codes
How do I report accessory data though the system? For example, I would like to report trailer door open/closed status and trailer internal motion sensor trigger.…
lisa mann
lisa_mann
1 yr ago
2
replies
35
Last reply
lisa mann
1 yr ago
Ask Anything
1
Run Bouncie off battery power
How much power should a Bouncie device use when sitting idle? I'm trying to run one off a battery so I can track trailers if they are stolen. I tried an 1800mAh battery but it didn't last 2 days.…
CASEY ZEGAR
CASEY_ZEGAR
1 yr ago
80
1
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2
NON-OBDII Tracker
I currently have 3 Bouncies & LOVE them. I know have a Utility Trailer that I use and dont want to lose. I would love to be able to get a unit for it with the Quality and everything Bouncie offers.…
Mark Brey
Mark_Brey
2 yrs ago
1
reply
116
2
Last reply
CASEY ZEGAR
1 yr ago
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1
Mileage update
My new bouncie mileage is way off?
Brian Hightower
Brian_Hightower
1 yr ago
2
replies
76
1
Last reply
Brian Hightower
1 yr ago
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1
Bouncie won't let me enter odometer reading
When I installed Bouncie, I did not enter the odometer information. I'd like to enter it, but when I go into the vehicle information, the odometer field is not editable.…
Cynthia Holt
Cynthia_Holt
2 yrs ago
1
reply
82
1
Last reply
Nathan Murray
1 yr ago
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0
Installation: how do you install in 2014 Ford Escape open cover to get at obd but when I put Bouncie on cover does not go back on any sugges
Marcia Rothauge
Marcia_Rothauge
2 yrs ago
1
reply
37
Last reply
Matthew Twyman
admin
2 yrs ago
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0
4G UPDATE
Do I need to package the device for shipping?
BILL THEEDE
BILL_THEEDE
2 yrs ago
2
replies
53
Last reply
BILL THEEDE
2 yrs ago
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0
3g or not?
How do I know if my Bouncie is 3g or 4g? It isn't currently being used.
Kenneth Bird
Kenneth_Bird
2 yrs ago
1
reply
62
Last reply
Matthew Twyman
admin
2 yrs ago
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0
Exporting data
How do I export the GPS tracks for my trips?
Jim Schlight
Jim_Schlight
2 yrs ago
6
replies
106
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Jim Schlight
2 yrs ago
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2
3G people - updating, or no?
Curious if people with the 3G devices are updating to 4g @$77 each or trying something different. I'm still undecided on it, and will certainly have at least a lapse in service.…
Rich T.
rich_t
2 yrs ago
62
2
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1
Lost Bouncie
I lost my Bouncie, want to replace with the update of to day James Burdon 334-744-9492 jimelayne@charter.net
James Burdon
James_Burdon
2 yrs ago
29
1
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0
Chronic Battery Issues
Is there any way to deactivate the "Battery Warning" notification? A known electrical issue results in an overwhelming number of low battery notices that are a nuisance almost as frustrating as the…
Mark Montgomery
Mark_Montgomery
2 yrs ago
99
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0
Rules of the Road: Ask Anything
We want to hear from you and make sure you're getting the most out of your Bouncie experience. We have just a few guidelines we ask that you follow: 1.…
Will Gallahue
Moderator
Will_Gallahue
updated
4 yrs ago
10
replies
201
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Matthew Twyman
admin
2 yrs ago
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0
No more notifications in iOS 15
I just upgraded my iPhone and the new one came pre-loaded with iOS 15. While the Bouncie app works well, it does not send me notifications (like on iOS 14) even though other apps are sending…
Arno Versini
Arno_Versini
2 yrs ago
2
replies
77
Last reply
Arno Versini
2 yrs ago
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0
Bouncie Non Responsive
The Bouncie device in our E53 stopped working altogether. I pulled it and reinserted to ensure it was fully seated, but it is completely non-responsive.…
Jeffrey Miller
Jeffrey_Miller
2 yrs ago
1
reply
55
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Matthew Twyman
admin
2 yrs ago
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0
Does it continue to track if the vehicles engine is off?
For example, an alternative Vyncs goes to sleep and periodically updates the location. is there such feature with this?
J Bek
J_Bek
2 yrs ago
1
reply
193
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Matthew Twyman
admin
2 yrs ago
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